Client:
KredEx
Project:
Government credit agency platform
Country:
Estonia
Years:
2018-2022
Government credit agency
KredEx is a foundation set up by the Ministry of Economic Affairs and Communications in Estonia in 2001 with the aim of providing financial solutions based on the best practices in the world. They offer services for businesses, private persons, apartment associations and local municipalities, such as guarantees, financing, grants and energy efficiency measures
KredEx are helping to promote innovation and develop sustainable business models and research-intensive solutions. KredEx are increasing Estonia’s visibility and attractiveness as a travel destination and as a place to conduct business, live and study.
Clients sector:
Challenge:
- Our client encountered significant challenges in communication with other banks, highlighting the need to update the existing solution. The previous system had become outdated, lacking the capabilities required to meet the evolving objectives set by the customer. To address these issues, it was imperative to implement a more modern and robust solution. The overarching goal of the company is to achieve full control over all operational processes, ensuring that every aspect of the business is managed efficiently and effectively. This update is a crucial step toward enhancing operational oversight and aligning the technology with the company's strategic objectives.
- There was a lack of effective data management tools and insufficient automation, which hindered efficiency. The new system was designed to address these issues by improving data management and enhancing automation
Solution:
The Platform is the case management system which is integrated with the state registers. It is used as the main system to organize all KredEx* operational processes.
This includes:
- Customer management
- Guarantees issuing and management
- Billing and financial core
- Document management
Result:
- The developed solution is storing the database of all KredEx private and legal customers
(in total ~ 60 000)
- The developed solution is used to receive guarantee obligations, assess them, make decisions, create and sign contracts and organize all related communication
- The developed platform organizes HR processes of KredEx
